Return Policy

Paws down, we want you to be satisfied!

At Tasty Tails, we stand by the quality of our products and aim to ensure every tail keeps wagging. If something isn’t right with your order, we’re here to help.

🕒 Return Window

Returns are accepted within 14 days of delivery.

✅ Eligible Return Reasons

We accept returns under the following conditions:

• Wrong item shipped
  
• Damaged product
  
• Defective packaging
  
• Customer dissatisfaction
  

📸 Photo proof is required for any claims of damage, defects, or errors.

⚠️ Return Authorization Required

Please contact us at tastytailsk9@gmail.com to receive return authorization before sending any items back. Unauthorized returns may not be accepted.

📦 Packaging Requirements

While original packaging is not required, we recommend using secure packing to prevent damage during the return shipment.

💸 Refund Method

We offer store credit or product exchanges for eligible returns.

• Original shipping costs will be refunded.
  
• No restocking or return shipping fees will be deducted.
  
  

🚚 Return Shipping

We’ve got it covered — Tasty Tails pays for return shipping and provides a prepaid return label. Returns are always free.

Wholesale Returns

Wholesale partners are eligible for returns under the same conditions listed above.
However, we do not accept returns for unsold inventory — only for defective, damaged, or incorrect items.